CS Mucheru urges public institutions to use digitization to improve service delivery

CS Joe Mucheru speaks at the Konza Technopolis – Intel Corporation Forum in Mombasa. [James Wanzala, Standard]

ICT Cabinet Secretary Joe Mucheru wants public institutions to use digitization and innovation to improve service delivery.

Citing innovation as the new frontier of value creation and solutions to challenges, CS said the digital transformation journey the government has embarked on will support service delivery in public institutions.

He spoke Thursday at the Konza Technopolis-Intel Corporation Forum in Mombasa under the motto: Accelerating the digitization of government to achieve Vision 2030.

“I am pleased that you took part in shaping this dialogue, because it is very critical. As a country, we need to turn to technology to get to the next level, and I think it’s great that many companies are determined to move forward,” Mr. Mucheru said.

The digitization of government services is also aimed at boosting the country’s knowledge-based economy, backed by legislation such as the Data Protection Act, he said.

“I want to challenge organizations to engage with the online market and seize the opportunities available on the internet. We are in an era where people are developing solutions online that are now trading at attractive yields,” Mucheru said.

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